Document (#14294)

Author

Hammer, M.R.
Nishida, H.
Wiseman, R.L.

Title

¬The Influence of situational prototypes on dimensions of intercultural communication competence

Source

Journal of cross-cultural psychology. 27(1996), S.267-282

Year

1996

Abstract

This study examines the influence of situational prototypes on three dimensions of American subjects' intercultural communication competence: (a) understanding of Japanese rules of behaving in specific situations, (b) understanding of Japanese culture in general, and (c) affect toward Japanese culture. In the study, 44 interaction scenarios were constructed involving some misunderstanding between a Japanese and an American regarding the communication rules between 2 people from different cultures based on cultural variations in role, social, linguistic, nonverbal, and/or business rules for behavior. The research was conducted in 2 phases. In the first phase, cluster analysis of 44 interaction scenarios was undertaken to identify situational prototypes (ideal models of situations). The second phase examined the influence of the 4 situational prototypes on the 3 dimensions of intercultural communication competence. Overall results indicate that there were significant differences for each of the 3 measures of intercultural communication competence across the 4 situational prototypes

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