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Brumm, E.K.: ¬The marriage of quality standards and records management (1996)
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Jones, P.A.: International records management standard becoming reality (1997)
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Lannon, K.M.: ISO 9000 records requirements : information management impact (1995)
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Barry, R.E.: Best practices for document management in an emerging digital environment (1994)
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Meera, B.M.: ISO 9000 guidelines for implementation to library and information systems : a compatibility study (1998)
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