Document (#17796)

Author

Turner, J.M.
Belanger, F.P.

Title

Escaping from Babel : improving the terminology of mental models in the literature of human-computer interaction

Source

Canadian journal of information and library science. 21(1996) nos.3/4, S.35-58

Year

1996

Abstract

Mental models are employed in building and using computer systems. It is not easy for authors to agree on suitable terminology for referring to the concepts arising from the need to discuss models and modelling activity resulting in confusion. Discusses this confusion, and attempt to sort out the various meanings found in the literature. Offers definitions that could help in developing a more standardized terminology for discussing issues of concern to researchers in human-computer interaction. Discusses the role mental models play in learning and using information retrieval systems

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