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Pomerantz, J.: ¬A conceptual framework and open research questions for chat-based reference service (2005)
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Bourouni , A.; Noori, S.; Jafari, M.: Knowledge network creation methodology selection in project-based organizations : an empirical framework (2015)
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Hepworth, M.: Knowledge of information behaviour and its relevance to the design of people-centred information products and services (2007)
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Savolainen, R.: Contributions to conceptual growth : the elaboration of Ellis's model for information-seeking behavior (2017)
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Alonso, M.I.; Fernández, L.M.M.: Perspectives of studies on document abstracting : towards an integrated view of models and theoretical approaches (2010)
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