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Askey, D.: "Fühle mich oft als Bittsteller ..." : Anmerkungen zur Dienstleistungsmentalität in deutschen und in amerikanischen Bibliotheken (2003)
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Dollinger, B.: Computergestützte Benutzerbefragung der UB Augsburg : Methodische Anmerkungen und Perspektiven für Online-Erhebungen (2003)
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Heinrich, G.: Klassifikatorische Sacherschließung in deutschen Bibliotheken (1978)
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Regeln für den Schlagwortkatalog (RSWK) : Erarb. von der Expertengruppe RSWK des Deutschen Bibliotheksinstituts auf der Grundlage der von der Kommission für Sacherschließung des Deutschen Bibliotheksinstituts für Sacherschließung bearbeiteten 2. Aufl. (1991) (1998)
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Geißelmann, F.: Erschließung mittelalterlicher Handschriften : Anmerkungen zum Projekt einer Handschriftendatenbank (2001)
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