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Ballard, P.I.: Bound withs versus an online catalog : a practical solution (1992)
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Ballard, T.: OCLC's EPIC : report from the field (1991)
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Ballard, T.: Using FirstSearch in a bibliographic construction (1993)
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Ballard, T.: Comparative searching styles of patrons and staff (1994)
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Ballard, T.: Library systems : transaction log fever; analyzing patron searches can reveal solutions to increase search success (1996)
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Ballard, T.: Comparative searching styles of patrons and staff (1994)
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Peters, T.A.: When smart people fail : an analysis of the transaction log of an online public access catalog (1989)
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Ballard, T.: Spelling and typographical errors in library databases (1992)
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