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Wakeling, S.; Clough, P.; Connaway, L.S.; Sen, B.; Tomás, D.: Users and uses of a global union catalog : a mixed-methods study of WorldCat.org (2017)
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Hyldegård, J.: Beyond the search process : exploring group members' information behavior in context (2009)
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Frappalo, C.: What do users want from an online system? (1992)
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Connaway, L.S.; Johnson, D.W.; Searing, S.E.: Online catalogs from the users' perspective : the use of focus group interviews (1997)
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Markey, K.: Thus spoke the OPAC user (1993)
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