Document (#20424)

Author

Wildemuth, B.M.
Jacob, E.K.
Fullington, A.;
Bliek, R. de
Friedman, C.P.

Title

¬A detailed analysis of end-user search behaviours

Source

ASIS'91: systems understanding people. Proc. of the 54th Annual Meeting of the ASIS, vol.28, Washington, DC, 27.-31.10.1991. Ed.: J.-M. Griffiths

Imprint

Medford : Learned Information Inc.

Year

1991

Pages

S.302-312

Abstract

Search statements in this revision process can be viewed as a 'move' in the overall search strategy. Very little is known about how end users develop and revise their search strategies. A study was conducted to analyse the moves made in 244 data base searches conducted by 26 medical students at the University of North Carolina at Chapel Hill. Students search INQUIRER, a data base of facts and concepts in microbiology. The searches were conducted during a 3-week period in spring 1990 and were recorded by the INQUIRER system. Each search statement was categorised, using Fidel's online searching moves (S. Online review 9(1985) S.61-74) and Bates' search tactics (s. JASIS 30(1979) S.205-214). Further analyses indicated that the most common moves were Browse/Specity, Select Exhaust, Intersect, and Vary, and that selection of moves varied by student and by problem. Analysis of search tactics (combinations of moves) identified 5 common search approaches. The results of this study have implcations for future research on search behaviours, for thedesign of system interfaces and data base structures, and for the training of end users

Theme

Benutzerstudien
Retrievalstudien
Suchtaktik

Field

Mikrobiologie

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4. Bucknall, T.; Mangrum, R.: U-search : a user study of the CD-ROM service at the University of North Carolina at Chapel Hill (1992) 0.19

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5. Kim, S.Y.: Search strategy, search tactics, moves (1995) 0.18

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