Document (#22508)

Author
Markhof, W.
Title
¬Die ISO 9000 Zertifizierung von Unternehmen als Chance für interne Informationsabteilungen
Source
nfd Information - Wissenschaft und Praxis. 51(2000) H.2, S.91-93
Year
2000
Abstract
Unternehmen müssen heute mehr und mehr die Qualitäts-Zertifizierung nach der Normenreihe ISO 9000 durchlaufen, und zwar in allen Bereichen von den Werken bis hin zum Forschungslabor. Mittlerweile sind die Kundenanforderungen hier so eindeutig, dass sich kein Unternehmen mehr diesen z.T recht aufwändigen Prozessen verschliessen kann. Die Zertifizierung bietet aber eindeutig auch die Chance für interne Informationsabteilungen, in enger Kooperation mit den Qualitätsfachleuten eiffizienzsteigernde und zugleich kostensenkende zusätzliche Dienstleistungen aufzubauen
Theme
Informationsdienstleistungen
Object
ISO 9000

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