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Kämper, U.: Informationsdienstleistungen : Diversifizierung contra Spezialisierung (1991)
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Weilenmann, A.-K.: Informationsdienstleistungen für virtuelle Universitäten (2000)
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Jockel, S.: Entwicklung eines Kalkulationsmodells für Informationsdienstleistungen (1990)
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Schmidt, R.: Bibliothekarische Informationsdienstleistungen in den neunziger Jahren (1990)
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Lapp, E.: Informationsdienstleistungen und Benutzerschulungen in der elektronischen Bibliothek (1994)
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