Document (#29912)

Author

Xie, H.I.

Title

Understanding human-work domain interaction : implications for the design of a corporate digital library

Source

Journal of the American Society for Information Science and Technology. 57(2006) no.1, S.128-143

Year

2006

Abstract

The author applies the cognitive work analysis (CWA) approach to investigate human-work interaction in a corporate setting. This study reports the analysis of data collected from a Web survey, diaries, and telephone interviews. The results present characterizations of actors and the work domain; three dimensions for each of the four interactive activities involved in the human-work interaction and their relationships are identified. An enhanced model and its implications for the development of a corporate digital library are discussed.

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