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Basch, R.: Secrets of the super searchers : planning search strategies (1993)
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Hsieh, Y.-s.: ¬A study on the users' perception to the body language of reference librarians (1997)
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Schamber, L.: Time-line interviews and inductive content analysis : their effectiveness for exploring cognitive behaviors (2000)
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Capra, R.; Khanova, J.; Ramdeen, S.: Work and personal e-mail use by university employees : PIM practices across domain boundaries (2013)
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Haythornthwaite, C.; Wellman, B.: Work, friendship, and media use for information exchange in a networked organization (1998)
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