Document (#35798)

Author

Baumard, P.

Title

Information crises and crisis information

Source

Encyclopedia of library and information sciences. 3rd ed. Ed.: M.J. Bates

Imprint

London : Taylor & Francis

Year

2009

Pages

S.xx-xx

Abstract

Information crises are failures of sense-making in organizations, i.e., failures to attribute a meaning and interpretation that can lead to a corrective action. Challenging the hierarchy of data, information, and knowledge, this entry argues that information crises cannot be resolved through normalization and normative prescriptions, but rather by the reinstallment of behavioral-involvement mechanisms, that have been lost in electronic mass-intermediation of postindustrial organizations.

Footnote

Vgl.: http://www.tandfonline.com/doi/book/10.1081/E-ELIS3.

Area

Informationswirtschaft

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