Document (#35876)

Author

Dervin, B.
Naumer, C.M.

Title

Sense-making

Source

Encyclopedia of library and information sciences. 3rd ed. Ed.: M.J. Bates

Imprint

London : Taylor & Francis

Year

2009

Pages

S.xx-xx

Abstract

This entry focuses on how research approaches labeled as sense-making or sensemaking are used to address user-oriented research relevant to the study of human information behaviors. This entry starts with a focus on the turn to sense-making in user studies and then reviews the historical and methodological roots and application contexts of the five most visible approaches that have addressed sense-making (or sensemaking) systematically in four fields: Human-Computer Interaction (HCI) (Russell's sensemaking); Cognitive Systems Engineering (Klein's sensemaking); Organizational Communication (Weick's sensemaking; Snowden's sense-making); and Library and Information Science (LIS) (Dervin's sense-making).

Footnote

Vgl.: http://www.tandfonline.com/doi/book/10.1081/E-ELIS3.

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