Document (#7793)

Author

Tumlin, M.D.

Title

Point-of-use instruction on CD-ROM : how much is too much?

Source

Proceedings of the 14th National Online Meeting 1993, New York, 4-6 May 1993. Ed.: M.E. Williams

Imprint

Medford, NJ : Learned Information

Year

1993

Pages

S.415-421

Abstract

Considers the issue of point of use user training for users of CD-ROM databases including consideration of whether any such instruction should be provided; whether only minimal instruction should be provided; how library or user type may influence levels of service; and how to balance the reference desk demands in the age of proliferating CD-ROM databases. Concludes that it is unrealistic to expect to place a definite time limit on point of use user training for CD-ROMs, apart from eliminating it altogether. Recognition of the need to balance CD-ROM point of use training with other reference services should help libraries to come closer to the ideal of a prioritized library service

Theme

Informationsmittel

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