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Johnson, W.G.: ¬The need for a value-based reference policy : John Rawls at the reference desk (1994)
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Marcella, R.; Baxter, G.: Citizenship information and public libraries (1997)
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Access to electronic information, services and networks : an interpretation of the LIBRARY BILL OF RIGHTS (1995)
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Beamsley, T.G.: Securing digital image assets in museums and libraries : a risk management approach (1999)
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Golden, F.A.: ¬The ethics of reference service for the public librarian (1990)
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