Search (1 results, page 1 of 1)

  1. Berkley, B.J.; Gupta, A.: Improving service quality with information technology (1994) 11.00
    11.00374 = weight(author_ss:Gupta, A. in 8021) [ClassicSimilarity], result of:
      11.00374 = fieldWeight in 8021, product of:
        1.0 = tf(freq=1.0), with freq of:
          1.0 = termFreq=1.0
        11.00374 = idf(docFreq=1, maxDocs=44218)
        1.0 = fieldNorm(doc=8021)
    
    Author
    Gupta, A.