Document (#10069)

Author

Nofsinger, M.M.
Bosch, A.W.

Title

Roles of the head of reference : from the 1990s to the 21st century

Source

Reference librarian. 1994, no.43, S.87-99

Year

1994

Abstract

The roles of academic librarians are gradually being redefined so that an increasing number of library tasks are being assigned to paraprofessionals and other staff; and the increasing complexity of referecne services has given rise to the need for more training, knowledge and skills. In the 1990s both traditional and innovative information formats must now ne managed simultaneously, making the head of reference's responsibilities increasingly complex and diverse. Discusses the following aspects of the roles of the reference manager: management of reference personnel; implementation and adaption of new technologies while maintaing traditional means of information access; and leadership and planning for anticipated changes in the future

Theme

Informationsdienstleistungen

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