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Abell, A.: Business services thesaurus for Business Link (1994)
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Abell, A.: Fee-paying client or free service user? (1990)
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Abell, A.: Developing an information business : the HERTIS experience (1990)
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Abell-Seddon, B.: Museum catalogues : a foundation for computer processing (1987)
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Abell, A.; Oxbrow, N.: Competing with knowledge : the information professionals in the knowledge management age (2001)
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Cronin, B.; Overfeldt, K.; Fouchereaux, K.; Manzvanzvike, T.; Cha, M.; Sona, E.: ¬The Internet and competitive intelligence : a survey of current practice (1994)
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Whitlatch, J.B.: Customer service : implications for reference practice (1995)
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Sykes, J.: Making solid business decisions through intelligent indexing taxonomies : a white paper prepared for Factiva, Factiva, a Dow Jones and Reuters Company (2003)
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Information culture and business performance : prepared for the British Library by HERTIS Information and Research and incorporating additional papers to reflect the international dimension (1995)
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