Hu, P.J.-H.; Brown, S.A.; Thong, J.Y.L.; Chan, F.K.Y.; Tam, K.Y.: Determinants of service quality and continuance intention of online services : the case of eTax (2009)
10.60
10.598274 = weight(author_ss:Tam, K.Y. in 2716) [ClassicSimilarity], result of:
10.598274 = score(doc=2716,freq=1.0), product of:
0.99999994 = queryWeight, product of:
10.598275 = idf(docFreq=2, maxDocs=44218)
0.09435497 = queryNorm
10.598275 = fieldWeight in 2716, product of:
1.0 = tf(freq=1.0), with freq of:
1.0 = termFreq=1.0
10.598275 = idf(docFreq=2, maxDocs=44218)
1.0 = fieldNorm(doc=2716)
- Author
- Tam, K.Y.
