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Robek, M.F.; Brown, G.F.; Stephens, D.O.: Information and records management (1995) 1.00
```
1.0 = *:*, product of:
  1.0 = boost
  1.0 = queryNorm
```
Stephens, D.O.: ISO 9000 and international records management (1996) 1.00
```
1.0 = *:*, product of:
  1.0 = boost
  1.0 = queryNorm
```